www takabet's Privacy Policy

1 Scope and Applicability

This privacy policy applies to all services on the www takabet platform. It takes effect when you visit our website, create an account, play games, or carry out any financial transaction.

This document is written for users based in Bangladesh. www takabet takes your privacy seriously and is committed to keeping your information secure. Please read this policy carefully before registering an account or using any service on this platform.

A minimum age of 21 applies to opening an account and using services on www takabet. By using the platform you confirm that you meet this age requirement and accept the terms of this privacy policy.

2 Data Collection

www takabet collects your information in several ways. We divide the data we collect into two main categories — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

Information you submit when registering an account is collected directly. This includes:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification)
• Mobile banking account details (bKash, Nagad, Rocket, Upay) or bank account details for deposits and withdrawals

2.2 Information Collected Automatically

When you use the www takabet website or app, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Pages visited and session duration
• Game history and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Where identity verification or fraud prevention requires it, we may collect information from trusted third-party verification services. Only the necessary information is collected in such cases.

3 Purpose of Data Use

www takabet uses your information only for specific, legitimate purposes. Your information is never used for unrelated purposes.

• Account management: For registration, login, and account verification.
• Processing financial transactions: For handling deposits and withdrawals, including mobile banking and bank transfers.
• Service improvement: For analysing user experience to make the platform more effective.
• Customer support: For resolving your issues via live chat and email.
• Security and fraud prevention: For detecting and preventing unlawful activity.
• Responsible gambling: For identifying patterns of excessive gambling and taking protective measures where needed.
• Legal compliance: For meeting applicable laws and regulations.
• Communication: For sending relevant promotional information, transaction notifications, and service updates.

When using your information, we always follow the principle of minimum necessity — meaning only as much information as is strictly needed is collected and used.

4 Data Storage and Security

www takabet follows industry-standard technical measures to protect your information. Our servers and databases are secured using SSL encryption technology.

4.1 Technical Security Measures

• SSL/TLS encryption is used for all data transmission and storage.
• Sensitive financial information is stored in encrypted form.
• Firewalls and intrusion detection systems remain active to prevent unauthorised access.
• Regular security audits are conducted.

4.2 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information may be retained for a defined period due to legal obligations, dispute resolution, or fraud prevention needs. Once the required retention period has passed, information is securely deleted.

4.3 Password Security

The security of your account is largely in your own hands. Use a strong password and do not share it with anyone. If you ever suspect that someone else has learned your password, contact our customer support team immediately.

5 Sharing Data with Third Parties

www takabet never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

• Payment processors: Necessary information is shared with payment partners such as bKash, Nagad, Rocket, Upay, and banks to process deposits and withdrawals.
• Identity verification services: Information may be shared with trusted verification providers to confirm the identity of new account holders.
• Game providers: Our game partners including Evolution, Pragmatic Play, JILI, and PG Soft may process limited data for technical reasons.
• Law enforcement agencies: Information will be provided where required under a court order or valid legal process.
• Security and fraud prevention: Necessary information may be shared with organisations that assist in detecting online fraud.

Any third party with whom we share information is also required to follow strict privacy and security standards. They may use the information only for the specified purpose.

6 Cookie Policy

Cookies are small data files stored in your browser. www takabet uses cookies to improve your browsing experience and to keep the platform running properly.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. The website cannot function properly without them.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: Help monitor website usage to improve service quality.

6.2 Cookie Control

You can delete cookies or stop accepting new ones at any time through your browser settings. However, this may limit some website functionality and affect the login experience.

7 User Rights

www takabet respects your control over your information. You have the following rights:

7.1 Right to Access

You may request to see what information we hold about you. Contact our customer support team and the information will be provided within a reasonable time.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you may request a correction. Some information can also be updated directly from your profile.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations or active disputes.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages or newsletters, you can stop this service at any time by informing our customer support. Transaction and security notifications will continue as part of the service.

8 Child Protection

www takabet strictly prohibits anyone under the age of 21 from opening an account or using the platform. Age verification is a mandatory step in the registration process.

If it is confirmed to us that information belonging to a minor has been collected in error, that account will be closed immediately and the collected information will be deleted. If you believe a minor is using our platform, please notify our support team.

9 Policy Changes

www takabet reserves the right to amend or update this privacy policy as needed. We will notify you of any significant changes in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email or mobile number
• By informing you on screen after you log in

If you continue to use the platform after an updated policy is published, it will be taken as acceptance of the new terms. We therefore recommend reading this page again whenever you receive a notification of changes.

To learn more about this policy and the overall terms of our service, visit the FAQ section, where common questions are answered in plain language.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The www takabet customer support team is available 24 hours a day, 7 days a week in both Bengali and English.

Contact Methods

• Live Chat: Log in to the website for immediate assistance
• Email: [email protected]

Formal requests relating to data rights can be submitted by email. Once your identity is confirmed, your request will be responded to in due course.